Terms of Service

1. Terms of Service Overview

These Terms of Service apply to your access to and use of fulvexo.com. GUI ZHOU BO CAI SHANG MAO YOU XIAN GONG SI operates this website to sell jerseys, sports apparel, jackets, hoodies, and related athletic clothing to customers in the United States, Europe, Australia, and the Rest of the World.

2. Acceptance of Terms

By visiting fulvexo.com, browsing products, creating an account, placing an order, or using our services, you agree to follow these Terms of Service and all policies referenced in them. If you do not agree with these terms, please do not use this website or place an order.

3. Eligibility to Use the Website

You must be at least the age of majority in your state, province, or country of residence to use this website or place an order. By using fulvexo.com, you confirm that the information you provide is accurate, complete, and lawful.

4. Product Information

We make reasonable efforts to display product descriptions, sizes, colors, images, prices, and availability accurately. However, slight differences may occur due to screen settings, lighting, production batches, or manual measurements. Product availability may change without notice.

5. Orders and Order Acceptance

Placing an order does not mean the order has been accepted. We may review, refuse, cancel, or limit an order if there is a pricing error, stock issue, suspicious activity, failed payment verification, incorrect customer information, or other reasonable business reason.

6. Pricing and Currency

All prices, shipping fees, taxes, discounts, and order totals are charged in United States Dollars (USD). Prices may change at any time before an order is placed. If your payment account uses another currency, your payment provider may apply exchange rates or additional fees.

7. Payment Terms

We accept the payment methods listed in our Payment Policy, including major cards, PayPal, Klarna, Apple Pay, and Google Pay where available. Payments are processed through secure third-party payment providers, and GUI ZHOU BO CAI SHANG MAO YOU XIAN GONG SI does not store full card numbers or CVV codes. For details, please review our Payment Policy.

8. Payment Review, Failure, and Disputes

Orders are processed only after payment is successfully authorized. A payment may be declined due to bank restrictions, fraud checks, incorrect billing details, insufficient funds, or payment provider limits. If there is a payment issue, please contact us at service@fulvexo.com before opening a dispute so we can review the matter properly.

9. Shipping and Delivery

We provide shipping to the United States, Europe, Australia, and the Rest of the World. Processing time, delivery estimates, shipping fees, free shipping eligibility, tracking, damaged packages, and customs matters are explained in our Shipping Policy.

10. Delivery Responsibility

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed delivery, additional shipping fees, or returned parcels caused by incorrect addresses, unavailable recipients, refused packages, customs delays, carrier issues, or events outside our reasonable control.

11. Customs, Duties, and Import Charges

For international orders, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply depending on the destination. These charges are the customer’s responsibility unless clearly stated otherwise at checkout. Customs delays are outside our direct control.

12. Returns and Refunds

Return eligibility, return deadlines, apparel condition requirements, custom product rules, return shipping costs, inspection standards, and refund timing are explained in our Return & Refund Policy. Approved refunds are issued to the original payment method within 7 business days after approval.

13. Apparel Return Conditions

Because we sell jerseys and sports apparel, returned items must be unused, unwashed, clean, odor-free, unaltered, and in resalable condition with original tags, labels, packaging, and included accessories. Custom, personalized, name-number printed, or made-to-order items are not returnable unless there is a verified quality issue or company error.

14. Privacy and Data Protection

We collect and use customer information to process orders, payments, shipping, returns, refunds, customer service, fraud prevention, and legal compliance. We use reasonable security measures to protect customer data. For more details, please review our Privacy Policy.

15. Website Use Rules

You agree not to use fulvexo.com for unlawful, fraudulent, abusive, harmful, or unauthorized purposes. You must not interfere with website security, upload malware, attempt unauthorized access, misuse payment systems, copy website content without permission, or submit false order or account information.

16. Intellectual Property

All website content, including text, product images, graphics, layouts, logos, designs, and website materials, belongs to GUI ZHOU BO CAI SHANG MAO YOU XIAN GONG SI or its licensors unless otherwise stated. You may not copy, reproduce, modify, distribute, or commercially use our content without written permission.

17. Third-Party Services and Links

Our website may use third-party services such as payment processors, shipping providers, analytics tools, hosting providers, and customer support tools. We may also provide links to third-party websites. We are not responsible for third-party websites, services, policies, or actions.

18. Limitation of Liability

To the fullest extent permitted by law, GUI ZHOU BO CAI SHANG MAO YOU XIAN GONG SI is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of fulvexo.com, product purchases, delivery delays, website interruptions, payment provider issues, customs delays, or third-party service failures. Our total liability is limited to the amount you paid for the affected order where permitted by law.

19. Governing Law and Court Jurisdiction

These Terms of Service are governed by the laws of the People’s Republic of China, without regard to conflict of law principles. Any dispute, claim, or legal proceeding arising from your use of fulvexo.com, your order, payment, shipping, return, refund, or related service shall first be handled through good-faith communication between you and us.

If the dispute cannot be resolved through communication, it shall be submitted to the competent court in the place where GUI ZHOU BO CAI SHANG MAO YOU XIAN GONG SI is registered or located in China, unless mandatory consumer protection laws or applicable laws require otherwise.

20. Contact Information

If you have questions about these Terms of Service, your order, payment, shipping, privacy, return, refund, or any related issue, please contact us at service@fulvexo.com or +86 13124084539. Company information: GUI ZHOU BO CAI SHANG MAO YOU XIAN GONG SI, Unit 1, Building 2, Zone R2, Huahuaguoyuan Wulichong Project, Xiaochehe Subdistrict, Nanming District, Guiyang City, Guizhou Province, Room 14, 29th Floor.